Our Promise

Simple, transparent returns

We want you to love your everyday heirlooms. If a piece isn't perfect, our straightforward return process ensures a simple exchange or refund.

The Policy

Three clear guidelines

We stand behind our hallmarked quality with straightforward terms designed to make your shopping experience completely worry-free.

Thirty-day window

Complimentary exchanges

Direct refunds

We accept returns on all unworn, unaltered jewelry within thirty days of delivery. Each piece must arrive in its original, gift-ready packaging.

Finding the perfect fit is essential. We offer free shipping on exchanges to help you secure the correct ring size or preferred chain length.

Once our Rossville studio inspects your returned piece, we process your refund immediately back to your original payment method within five business days.

Need personal assistance?

Our Rossville-based support team is here to help with sizing questions, material details, or return labels.